Job Description
<div><p class="MsoNormal"><span><strong>Responsibilities: </strong> </span></p><ul><li><span>Driving turnover to ensure the achievement of targets </span></li><li><span>Controlling expenses </span></li><li><span>Managing stock losses to ensure shrinkage is in line with the Company standard </span></li><li><span>People management, including recruitment, development of staff, employee relations, performance management </span></li><li><span>Executing in-store merchandising strategy and standards </span></li><li><span>Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers </span></li></ul><p class="MsoNormal"> </p><p class="MsoNormal"><span><strong>Qualifications & Exprience:</strong> </span></p><ul><li><span>A Matric certificate. </span></li><li><span>Minimum 3 years retail experience with a minimum of 1 year store leadership experience. </span></li></ul><p class="MsoNormal" style="margin-bottom: 0cm;"><br><span><strong>Skills:</strong></span></p><ul><li><span>Builds Customer Loyalty</span></li><li><span>Customer Service Delivery</span></li><li><span>Customer Value Management</span></li><li><span>Customer-Focused Approach</span></li><li><span>Effectively Presents Solutions</span></li><li><span>Initiates Compelling Sales Conversations</span></li><li><span>Knows the Buying Influences</span></li><li><span>Leverages Digital Communications with Customers</span></li><li><span>Manages Resistance</span></li><li><span>Managing the Sales Process</span></li><li><span>Navigates Customer Challenges</span></li><li><span>Negotiation & Selling</span></li><li><span>Planning & Organizing</span></li><li><span>Policy & procedures</span></li><li><span>Strategic Sales Planning</span></li><li><span>Leadership</span></li></ul><p class="MsoNormal"><span><strong>Behaviors</strong></span></p><p class="Paragraph SCXW113332291 BCX0" style="margin: 0px; padding: 0px;"> </p><ul><li><span>Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness </span></li><li><span>Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships</span></li><li><span>Customer Focus - understands, anticipates, and meets the needs and expectations of customers</span></li><li><span>Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes</span></li><li><span>Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation</span></li><li><span>Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets</span></li><li><span>Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes</span></li><li><span>Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others</span></li></ul><p class="Paragraph SCXW113332291 BCX0" style="margin: 0px; padding: 0px;"> </p><p class="Paragraph SCXW113332291 BCX0" style="margin: 0px; padding: 0px;"> </p><p class="Paragraph SCXW113332291 BCX0" style="margin: 0px; padding: 0px;"> </p></div><div><div><div style="margin: 0px; padding: 0px;"><div><span class="TextRun SCXW196529815 BCX0" style="margin: 0px; padding: 0px;"><strong>Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.</strong></span><span class="EOP SCXW196529815 BCX0" style="margin: 0px; padding: 0px;"> </span></div></div></div></div>
How well do you match?
Get an instant AI match score for this role — free, takes 3 minutes.
Tailor your CV for this role
The concierge rewrites your whole CV and writes a matching cover letter for this job — opens right here, nothing to paste.
Tailor My CV to This Job ✍️