Store Floor Manager - Truworths Adderley

Business Area: Field Operations

Workplace Type: On-site

Location - Town / City: Cape Town

The floor manager is someone who is passionate about fashion and contributes to the visual appeal of the store through ensuring seasonal MBP is implemented. This person drives sales through ensuring all promotions are effectively displayed and motivates staff to drive turnover through their selling skills. This individual is conscientious and security conscious while having excellent customer service skills.

Key Responsibilities

• Day-to-day running of the store
• Implementing MBP
• Maintaining the visual appeal of the store
• Implementing seasonal MBP updates
• Conducting daily, weekly and monthly checklists
• Daily window checks
• Make sure that staff adhere to the policies and procedures
• Conduct spot checks at the fitting room
• Staff planning
• Controlling expenses
• Ensuring that staff works in a healthy and safe environment
• Giving regular feedback to both staff and line manager
• Staff training
• Driving promotions in the store
• Alarm test
• Fire evacuation drills
• Refuse checking
• Daily meeting with staff
• Conducting PDD with staff
• Recruiting weekly Flexi timers
• Implementing IR discipline
• Appraisals

Qualifications and Experience

• Experience / Knowledge: 3 – 5 years’ experience in a similar role
• Previous store manager experience
• Computer literacy and excellent admin skills
• Numerical and analytical skills
• Good knowledge of MBP and fashion focused
• Good interviewing, recruiting and training skills
• Performance management and IR skills

Competencies

• Retail business acumen and target driven
• Good planning and organisational skills
• Strong leadership and motivational skills
• Good people skills and customer relations
• Security conscious and self-motivated