School Receptionist

Job Description

Pharo School Kigali is seeking a professional, organized, and welcoming Receptionist to serve as the first point of contact for students, parents, staff, and visitors. The Receptionist will ensure smooth front office operations, provide administrative support, and help maintain effective communication across the school.

Key Relationships

Role: School Receptionist

Location: Kigali, Rwanda

Report to: School Principal

Contract Type: Full time

Functional relationships:

• Teachers
• Operations Officer

The Ideal Candidate

The ideal candidate will be:

• Friendly, approachable, and professional
• Detail-oriented and trustworthy
• Committed to supporting the school’s mission and values
• Able to create a welcoming and organized environment that reflects PSK’s commitment to High quality Education.

Key Responsibilities

• Welcome and assist visitors, parents, and students in a courteous and professional manner
• Answer, screen, and direct phone calls and emails appropriately
• Manage incoming and outgoing correspondence
• Maintain accurate visitor records and front office documentation
• Provide administrative support to school management and teaching staff
• Ensure the reception area is clean, organized, and presentable
• Support communication between parents, teachers, and school administration
• Assist with scheduling appointments and school events as required
• Perform other administrative duties as assigned by the Principal

Required Qualifications & Skills

• Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field
• Prior experience as a receptionist or in an administrative role is an advantage
• Excellent communication and interpersonal skills
• Strong organizational, multitasking, and time management abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic IT skills
• Ability to work professionally in a school environment and uphold its values
• High level of integrity, discretion, and confidentiality

How to Apply

We will review completed applications on a rolling basis. If we identify an outstanding candidate early in the process, we reserve the right to appoint before the deadline. For this reason, we encourage interested candidates to apply as early as possible. Due to the high volume of applications, we regret that we will only contact shortlisted candidates.

You are required to attach a detailed CV and cover letter.