Sales Associate (108hr) - Sportscene - Manda Hill (Zambia)
TFG
Job Description
<p><strong>Responsibilities: </strong></p>
<ul>
<li>Being an ambassador for our brand and offering amazing customer experience. </li>
<li>Exceed customer expectations by identifying and providing them with the best possible solutions. </li>
<li>Actively keeping track of sales performance against target. </li>
<li>Selling a diverse product range and keeping up to date with the latest décor and fashion trends. </li>
<li>Searching out opportunities for making new sales. </li>
<li>Assist with replenishing of stock to ensure the store is ready for our customers at all times. </li>
</ul>
<p><strong>Qualifications & Experience: </strong></p>
<ul>
<li>Grade 12 (Matric) </li>
</ul>
<p><strong>Skills: </strong></p>
<ul>
<li>Passionate about people is a must. </li>
<li>Target driven and experience focused. </li>
<li>Good verbal/ written communication skills</li>
<li>The ability to multi-task in a fast-paced environment </li>
<li>The ability to work independently </li>
<li>The ability to take initiative </li>
<li>A high level of attention to detail </li>
<li>Builds Customer Loyalty</li>
<li>Customer Service Delivery</li>
<li>Navigates Customer Challenges</li>
<li>Negotiation & Selling</li>
</ul>
<p><strong>Behaviours:</strong></p>
<ul>
<li>Adhering to Standards - Ensures quality and compliance in the delivery of their work</li>
<li>Continual Improvement - Actively seeks opportunities to continually improve processes</li>
<li>Decision Making - Analyses complex situations to ensure effective and timely choices</li>
<li>Driving & Perservering</li>
<li>Meeting Customer Expectations - Consistently delivers exceptional customer service</li>
<li>Planning & Organising - Uses a structured approach to effectively manage tasks</li>
<li>Relating & Networking</li>
</ul>
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