OL

Hardware & Network Support Specialist

Full time Harare, ZW
Posted 3 hours, 29 minutes ago 11 views 0 applications

Job Description

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role is individually accountable for supporting the smooth running of the production applications and infrastructure.

  • Setting up, developing, maintaining, documenting, and enforcing system standards
  • Design and implement new solutions and improve resilience of the current environment
  • Maximise infrastructure performance by monitoring performance, troubleshooting, scheduling upgrades, and collaborating with network architects on network optimization
  • Undertake infrastructure fault investigations in local and wide area environments
  • Secure infrastructure systems by establishing and enforcing policies, and defining and monitoring access
  • Report infrastructure operational status by gathering and prioritizing information and managing projects
  • Upgrade infrastructure equipment to the latest releases
  • Provide remote support to on-site/off-site engineers and end users/customers
  • Undertake capacity management and audit of infrastructure devices in the offices and within data centres
  • Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
  • Configuring user workstations and managing infrastructure inventory
  • Implementation and management of AWS infrastructure and integrations
  • Provide disaster recovery capabilities for all critical platforms and applications.

Skills

  • Accountability
  • Capacity Management
  • Design
  • Disaster Recovery (DR)
  • End Users
  • Infrastructure Management (IM)
  • Network Optimization
  • Network Support
  • Performance Monitoring
  • Remote Support
  • Service Desk (Inactive)
  • Teamwork
  • Troubleshooting
  • Waterfall Model

Competencies

  • Collaborates
  • Communicates Effectively
  • Drives Results
  • Ensures Accountability
  • Plans and Aligns
  • Tech Savvy

Education

  • Bachelor of Computer Science (BCoSc) (Required)
  • Bachelor of Engineering (BEng): Information Technology And Computer Science: Information Technology Management (Required)

Closing Date

29 July 2026 , 23:59

The Old Mutual Story!

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