Job Description
,
for section headers, - for list items. No CSS classes, no inline styles, no , no
. Must preserve all original content word-for-word, no addition, removal, summarizing, rephrasing. So we need to extract the text content from the given HTML, preserving it exactly, then wrap paragraphs in , section headers in
, lists in - . Must not add or remove content.
We need to parse the given raw text (which includes HTML tags and styling). We need to extract the textual content, preserving spaces and line breaks? The instruction: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". So we must keep the exact text as appears, but we can reformat into HTML tags. We must not alter the wording.
Thus we need to produce HTML where the text nodes are exactly the same as in the source (excluding the original markup). We need to strip out the original tags and produce new tags.
We need to identify sections: The source includes various bold tags etc. We need to treat those as part of text.
Let's extract the visible text from the source, preserving order and whitespace.
Given source:
Lets Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
A Temporary employee in the Rest of Africa business.
JOB SUMMARY
Working closely with the Assistant Manager Collections, the job holder will ensure that ALL digital loans approved and disbursed are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to prompt non-repayment and support Bank to minimize risks. He/she will have specific emphasis on Collection of 1-30 DPD loans with the main aim of ensuring minimal provisions and lowest graduation to NPL.
KEY TASKS AND RESPONSIBILITIES
KEY MEASURABLE GOALS
Number of customer contacts made per day.
Promise-to-pay conversion rate and Promise-kept rate.
Reduction of accounts progressing into higher delinquency buckets.
Accuracy and completeness of account records.
Compliance with collection procedures and quality standards.
KEY RESPONSIBILITIES
Contact customers with overdue loan repayments through phone calls, SMS, email, and other approved communication channels.
Supporting coordination with EDC partners on Digi Loan recovery activities.
Timely updates of loan balances for the portfolio under EDC.
Preparing daily, weekly, and monthly Digi Loan collections reports.
Monitoring and tracking DPD 1–6 accounts for early intervention in terms of SMS, Calls and emails.
Identifying anomalies in the Digi Loan portfolio before the accounts are due for outsource.
Updating collection performance trackers and dashboards.
Assisting in reconciliation of recovery data between internal systems and outsourced agents.
Supporting ad hoc analysis on Digi Loan portfolio performance trends.
SKILLS, KNOWLEDGE & COMPETENCIES
Strong communication and interpersonal skills.
Good negotiation and persuasion abilities.
Customer service orientation.
Attention to detail and accuracy.
Ability to maintain confidentiality and professionalism.
Basic analytical and problem-solving skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Ability to work under pressure and meet performance targets.
Good report-writing and record-management skills.
High integrity and ethical standards.
QUALIFICATIONS & EXPERIENCE
- Business Degree.
- Proficiency in computer applications.
WHAT THE INTERN WILL GAIN
- Hands-on experience in retail banking collections and credit risk management.
- Exposure to loan portfolio monitoring and arrears management processes.
- Training in customer engagement, negotiation, and debt recovery techniques.
- Understanding of banking regulations and collections compliance requirements in Kenya.
- Opportunity to develop analytical, communication, and stakeholder management skills.
Skills
Competencies
... many empty h3 tags ...
Education
Closing Date
22 June 2026 , 23:59
The Old Mutual Story!
We need to extract text nodes, preserving spaces. Let's manually extract.
I'll go through line by line, capturing text.
1. First p: Lets Write Africa's Story Together!
Text: "Lets Write Africa's Story Together! " (note trailing space after exclamation inside span? Actually there is a space before closing . The span contains Lets Write Africa's Story Together! then a space. So text: "Lets Write Africa's Story Together! " (including trailing space). We'll keep that.
2. Second p: Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Text: "Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this." (no trailing space).
3. Empty p: "".
4. Empty p: "".
5. Empty p: "".
6. Job Description
Text: "Job Description"
7. Empty p: "".
8. Empty p: "".
9. Then we have: "A Temporary employee in the Rest of Africa business." This appears not wrapped in a p? Actually it's raw text after the empty p's. So we need to capture that as a paragraph.
Thus text: "A Temporary employee in the Rest of Africa business."
10. Then several empty p's.
11. JOB SUMMARY
Text: "JOB SUMMARY"
12. Working closely with the Assistant Manager Collections, the job holder will ensure that ALL digital loans approved and disbursed are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to prompt non-repayment and support Bank to minimize risks. He/she will have specific emphasis on Collection of 1-30 DPD loans with the main aim of ensuring minimal provisions and lowest graduation to NPL.
Text: "Working closely with the Assistant Manager Collections, the job holder will ensure that ALL digital loans approved and disbursed are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to prompt non-repayment and support Bank to minimize risks. He/she will have specific emphasis on Collection of 1-30 DPD loans with the main aim of ensuring minimal provisions and lowest graduation to NPL."
13. KEY TASKS AND RESPONSIBILITIES
Text: "KEY TASKS AND RESPONSIBILITIES " plus maybe a zero-width space? There's a which is a zero-width space? Actually Unicode U+200B zero width space. We must preserve it? The instruction says preserve ALL original content word-for-word. That includes that zero-width space character. However, we are outputting HTML; we can keep the character as is. It's invisible but we should keep it. We'll include it after the text. So text: "KEY TASKS AND RESPONSIBILITIES" (with zero-width space). We'll keep as is.
14. KEY MEASURABLE GOALS
Text: "KEY MEASURABLE GOALS"
15. Then ul with li items each containing ...
. We need to preserve the text inside each li's p.
List items:
- "Number of customer contacts made per day."
- "Promise-to-pay conversion rate and Promise-kept rate."
- "Reduction of accounts progressing into higher delinquency buckets."
- "Accuracy and completeness of account records."
- "Compliance with collection procedures and quality standards."
Note each li has a wrapper; we will convert to
- directly, preserving the inner text.
16. Then empty.
17.
KEY RESPONSIBILITIES
Text: "KEY RESPONSIBILITIES " (note trailing space after responsibilities before closing ? Actually there is a space before . So text includes trailing space.
18. Then ul with li items each containing ...
. List items:
- "Contact customers with overdue loan repayments through phone calls, SMS, email, and other approved communication channels."
- "Supporting coordination with EDC partners on Digi Loan recovery activities."
- "Timely updates of loan balances for the portfolio under EDC."
- "Preparing daily, weekly, and monthly Digi Loan collections reports."
- "Monitoring and tracking DPD 1–6 accounts for early intervention in terms of SMS, Calls and emails."
- "Identifying anomalies in the Digi Loan portfolio before the accounts are due for outsource."
- "Updating collection performance trackers and dashboards."
- "Assisting in reconciliation of recovery data between internal systems and outsourced agents."
- "Supporting ad hoc analysis on Digi Loan portfolio performance trends."
19. SKILLS, KNOWLEDGE & COMPETENCIES
Text: "SKILLS, KNOWLEDGE & COMPETENCIES" (note the & becomes & in text). Actually the original HTML had & which decodes to &. So we should output "&". The instruction: preserve original content word-for-word. The original content after decoding is "SKILLS, KNOWLEDGE & COMPETENCIES". We'll output that.
20. Then ul with li items each containing ...
. Need to preserve inner text including any trailing spaces inside span.
List items:
- "Strong communication and interpersonal skills. " (note trailing space after period inside span)
- "Good negotiation and persuasion abilities. " (trailing space)
- "Customer service orientation. " (trailing space)
- "Attention to detail and accuracy. " (trailing space)
- "Ability to maintain confidentiality and professionalism. " (trailing space)
- "Basic analytical and problem-solving skills. " (trailing space)
- "Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). " (trailing space)
- "Ability to work under pressure and meet performance targets. " (trailing space)
- "Good report-writing and record-management skills. " (trailing space)
- "High integrity and ethical standards." (no trailing space? Actually there is no space after period before closing . So text: "High integrity and ethical standards."
21. QUALIFICATIONS & EXPERIENCE
Text: "QUALIFICATIONS & EXPERIENCE"
22. ul with li:
- "Business Degree."
- "Proficiency in computer applications."
23. WHAT THE INTERN WILL GAIN
Text: "WHAT THE INTERN WILL GAIN"
24. ul with li:
- "Hands-on experience in retail banking collections and credit risk management."
- "" (empty li)
- "Exposure to loan portfolio monitoring and arrears management processes."
- "Training in customer engagement, negotiation, and debt recovery techniques."
- "Understanding of banking regulations and collections compliance requirements in Kenya."
- "Opportunity to develop analytical, communication, and stakeholder management skills."
Note there is an empty li (second item). We must preserve it as an empty .
25. empty.
26. empty.
27.
(non-breaking space). The text is a non-breaking space character (U+00A0). We must preserve it. So a paragraph containing a single NBSP.
28. empty.
29. Skills
Text: "Skills"
30. Several empty p's.
31. Competencies
Text: "Competencies"
32. Many empty h3 tags (ignore, they produce no text).
33. Several empty p's.
34. Education
Text: "Education"
35. Several empty p's.
36. Closing Date
Text: "Closing Date"
37. Several empty p's.
38. Then text: "22 June 2026 , 23:59" (note there is a space before comma? Actually "22 June 2026 , 23:59": there is a space before comma. We must preserve that exactly.
39. Then empty p's.
40. The Old Mutual Story!
Text: "The Old Mutual Story!" (note italic and bold but text same). No extra spaces.
Now we need to wrap paragraphs in , section headers in
. The instruction: Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we need to decide which text constitutes a section header. Likely the bolded labels like "Job Description", "JOB SUMMARY", "KEY TASKS AND RESPONSIBILITIES", "KEY MEASURABLE GOALS", "KEY RESPONSIBILITIES", "SKILLS, KNOWLEDGE & COMPETENCIES", "QUALIFICATIONS & EXPERIENCE", "WHAT THE INTERN WILL GAIN", "Skills", "Competencies", "Education", "Closing Date". Also maybe "Lets Write Africa's Story Together!" and "Old Mutual is a firm believer..." could be introductory paragraphs.
We must not add or remove content. So we need to keep those texts exactly, but wrap them in appropriate tags: either
for intro paragraphs,
for section headers.
We need to decide which are section headers. The instruction says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role
. Must preserve all original content word-for-word, no addition, removal, summarizing, rephrasing. So we need to extract the text content from the given HTML, preserving it exactly, then wrap paragraphs in
, section headers in
, lists in - . Must not add or remove content.
We need to parse the given raw text (which includes HTML tags and styling). We need to extract the textual content, preserving spaces and line breaks? The instruction: "Preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase". So we must keep the exact text as appears, but we can reformat into HTML tags. We must not alter the wording.
Thus we need to produce HTML where the text nodes are exactly the same as in the source (excluding the original markup). We need to strip out the original tags and produce new tags.
We need to identify sections: The source includes various bold tags etc. We need to treat those as part of text.
Let's extract the visible text from the source, preserving order and whitespace.
Given source:
Lets Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
A Temporary employee in the Rest of Africa business.
JOB SUMMARY
Working closely with the Assistant Manager Collections, the job holder will ensure that ALL digital loans approved and disbursed are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to prompt non-repayment and support Bank to minimize risks. He/she will have specific emphasis on Collection of 1-30 DPD loans with the main aim of ensuring minimal provisions and lowest graduation to NPL.
KEY TASKS AND RESPONSIBILITIES
KEY MEASURABLE GOALS
Number of customer contacts made per day.
Promise-to-pay conversion rate and Promise-kept rate.
Reduction of accounts progressing into higher delinquency buckets.
Accuracy and completeness of account records.
Compliance with collection procedures and quality standards.
KEY RESPONSIBILITIES
Contact customers with overdue loan repayments through phone calls, SMS, email, and other approved communication channels.
Supporting coordination with EDC partners on Digi Loan recovery activities.
Timely updates of loan balances for the portfolio under EDC.
Preparing daily, weekly, and monthly Digi Loan collections reports.
Monitoring and tracking DPD 1–6 accounts for early intervention in terms of SMS, Calls and emails.
Identifying anomalies in the Digi Loan portfolio before the accounts are due for outsource.
Updating collection performance trackers and dashboards.
Assisting in reconciliation of recovery data between internal systems and outsourced agents.
Supporting ad hoc analysis on Digi Loan portfolio performance trends.
SKILLS, KNOWLEDGE & COMPETENCIES
Strong communication and interpersonal skills.
Good negotiation and persuasion abilities.
Customer service orientation.
Attention to detail and accuracy.
Ability to maintain confidentiality and professionalism.
Basic analytical and problem-solving skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Ability to work under pressure and meet performance targets.
Good report-writing and record-management skills.
High integrity and ethical standards.
QUALIFICATIONS & EXPERIENCE
- Business Degree.
- Proficiency in computer applications.
WHAT THE INTERN WILL GAIN
- Hands-on experience in retail banking collections and credit risk management.
- Exposure to loan portfolio monitoring and arrears management processes.
- Training in customer engagement, negotiation, and debt recovery techniques.
- Understanding of banking regulations and collections compliance requirements in Kenya.
- Opportunity to develop analytical, communication, and stakeholder management skills.
Skills
Competencies
... many empty h3 tags ...
Education
Closing Date
22 June 2026 , 23:59
The Old Mutual Story!
We need to extract text nodes, preserving spaces. Let's manually extract.
I'll go through line by line, capturing text.
1. First p: Lets Write Africa's Story Together!
Text: "Lets Write Africa's Story Together! " (note trailing space after exclamation inside span? Actually there is a space before closing . The span contains Lets Write Africa's Story Together! then a space. So text: "Lets Write Africa's Story Together! " (including trailing space). We'll keep that.
2. Second p: Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Text: "Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this." (no trailing space).
3. Empty p: "".
4. Empty p: "".
5. Empty p: "".
6. Job Description
Text: "Job Description"
7. Empty p: "".
8. Empty p: "".
9. Then we have: "A Temporary employee in the Rest of Africa business." This appears not wrapped in a p? Actually it's raw text after the empty p's. So we need to capture that as a paragraph.
Thus text: "A Temporary employee in the Rest of Africa business."
10. Then several empty p's.
11. JOB SUMMARY
Text: "JOB SUMMARY"
12. Working closely with the Assistant Manager Collections, the job holder will ensure that ALL digital loans approved and disbursed are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to prompt non-repayment and support Bank to minimize risks. He/she will have specific emphasis on Collection of 1-30 DPD loans with the main aim of ensuring minimal provisions and lowest graduation to NPL.
Text: "Working closely with the Assistant Manager Collections, the job holder will ensure that ALL digital loans approved and disbursed are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to prompt non-repayment and support Bank to minimize risks. He/she will have specific emphasis on Collection of 1-30 DPD loans with the main aim of ensuring minimal provisions and lowest graduation to NPL."
13. KEY TASKS AND RESPONSIBILITIES
Text: "KEY TASKS AND RESPONSIBILITIES " plus maybe a zero-width space? There's a which is a zero-width space? Actually Unicode U+200B zero width space. We must preserve it? The instruction says preserve ALL original content word-for-word. That includes that zero-width space character. However, we are outputting HTML; we can keep the character as is. It's invisible but we should keep it. We'll include it after the text. So text: "KEY TASKS AND RESPONSIBILITIES" (with zero-width space). We'll keep as is.
14. KEY MEASURABLE GOALS
Text: "KEY MEASURABLE GOALS"
15. Then ul with li items each containing ...
. We need to preserve the text inside each li's p.
List items:
- "Number of customer contacts made per day."
- "Promise-to-pay conversion rate and Promise-kept rate."
- "Reduction of accounts progressing into higher delinquency buckets."
- "Accuracy and completeness of account records."
- "Compliance with collection procedures and quality standards."
Note each li has a wrapper; we will convert to
- directly, preserving the inner text.
16. Then empty.
17.
KEY RESPONSIBILITIES
Text: "KEY RESPONSIBILITIES " (note trailing space after responsibilities before closing ? Actually there is a space before . So text includes trailing space.
18. Then ul with li items each containing ...
. List items:
- "Contact customers with overdue loan repayments through phone calls, SMS, email, and other approved communication channels."
- "Supporting coordination with EDC partners on Digi Loan recovery activities."
- "Timely updates of loan balances for the portfolio under EDC."
- "Preparing daily, weekly, and monthly Digi Loan collections reports."
- "Monitoring and tracking DPD 1–6 accounts for early intervention in terms of SMS, Calls and emails."
- "Identifying anomalies in the Digi Loan portfolio before the accounts are due for outsource."
- "Updating collection performance trackers and dashboards."
- "Assisting in reconciliation of recovery data between internal systems and outsourced agents."
- "Supporting ad hoc analysis on Digi Loan portfolio performance trends."
19. SKILLS, KNOWLEDGE & COMPETENCIES
Text: "SKILLS, KNOWLEDGE & COMPETENCIES" (note the & becomes & in text). Actually the original HTML had & which decodes to &. So we should output "&". The instruction: preserve original content word-for-word. The original content after decoding is "SKILLS, KNOWLEDGE & COMPETENCIES". We'll output that.
20. Then ul with li items each containing ...
. Need to preserve inner text including any trailing spaces inside span.
List items:
- "Strong communication and interpersonal skills. " (note trailing space after period inside span)
- "Good negotiation and persuasion abilities. " (trailing space)
- "Customer service orientation. " (trailing space)
- "Attention to detail and accuracy. " (trailing space)
- "Ability to maintain confidentiality and professionalism. " (trailing space)
- "Basic analytical and problem-solving skills. " (trailing space)
- "Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). " (trailing space)
- "Ability to work under pressure and meet performance targets. " (trailing space)
- "Good report-writing and record-management skills. " (trailing space)
- "High integrity and ethical standards." (no trailing space? Actually there is no space after period before closing . So text: "High integrity and ethical standards."
21. QUALIFICATIONS & EXPERIENCE
Text: "QUALIFICATIONS & EXPERIENCE"
22. ul with li:
- "Business Degree."
- "Proficiency in computer applications."
23. WHAT THE INTERN WILL GAIN
Text: "WHAT THE INTERN WILL GAIN"
24. ul with li:
- "Hands-on experience in retail banking collections and credit risk management."
- "" (empty li)
- "Exposure to loan portfolio monitoring and arrears management processes."
- "Training in customer engagement, negotiation, and debt recovery techniques."
- "Understanding of banking regulations and collections compliance requirements in Kenya."
- "Opportunity to develop analytical, communication, and stakeholder management skills."
Note there is an empty li (second item). We must preserve it as an empty .
25. empty.
26. empty.
27.
(non-breaking space). The text is a non-breaking space character (U+00A0). We must preserve it. So a paragraph containing a single NBSP.
28. empty.
29. Skills
Text: "Skills"
30. Several empty p's.
31. Competencies
Text: "Competencies"
32. Many empty h3 tags (ignore, they produce no text).
33. Several empty p's.
34. Education
Text: "Education"
35. Several empty p's.
36. Closing Date
Text: "Closing Date"
37. Several empty p's.
38. Then text: "22 June 2026 , 23:59" (note there is a space before comma? Actually "22 June 2026 , 23:59": there is a space before comma. We must preserve that exactly.
39. Then empty p's.
40. The Old Mutual Story!
Text: "The Old Mutual Story!" (note italic and bold but text same). No extra spaces.
Now we need to wrap paragraphs in , section headers in
. The instruction: Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we need to decide which text constitutes a section header. Likely the bolded labels like "Job Description", "JOB SUMMARY", "KEY TASKS AND RESPONSIBILITIES", "KEY MEASURABLE GOALS", "KEY RESPONSIBILITIES", "SKILLS, KNOWLEDGE & COMPETENCIES", "QUALIFICATIONS & EXPERIENCE", "WHAT THE INTERN WILL GAIN", "Skills", "Competencies", "Education", "Closing Date". Also maybe "Lets Write Africa's Story Together!" and "Old Mutual is a firm believer..." could be introductory paragraphs.
We must not add or remove content. So we need to keep those texts exactly, but wrap them in appropriate tags: either
for intro paragraphs,
for section headers.
We need to decide which are section headers. The instruction says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role
Lets Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
A Temporary employee in the Rest of Africa business.JOB SUMMARY
Working closely with the Assistant Manager Collections, the job holder will ensure that ALL digital loans approved and disbursed are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to prompt non-repayment and support Bank to minimize risks. He/she will have specific emphasis on Collection of 1-30 DPD loans with the main aim of ensuring minimal provisions and lowest graduation to NPL.
KEY TASKS AND RESPONSIBILITIES
KEY MEASURABLE GOALS
Number of customer contacts made per day.
Promise-to-pay conversion rate and Promise-kept rate.
Reduction of accounts progressing into higher delinquency buckets.
Accuracy and completeness of account records.
Compliance with collection procedures and quality standards.
KEY RESPONSIBILITIES
Contact customers with overdue loan repayments through phone calls, SMS, email, and other approved communication channels.
Supporting coordination with EDC partners on Digi Loan recovery activities.
Timely updates of loan balances for the portfolio under EDC.
Preparing daily, weekly, and monthly Digi Loan collections reports.
Monitoring and tracking DPD 1–6 accounts for early intervention in terms of SMS, Calls and emails.
Identifying anomalies in the Digi Loan portfolio before the accounts are due for outsource.
Updating collection performance trackers and dashboards.
Assisting in reconciliation of recovery data between internal systems and outsourced agents.
Supporting ad hoc analysis on Digi Loan portfolio performance trends.
SKILLS, KNOWLEDGE & COMPETENCIES
Strong communication and interpersonal skills.
Good negotiation and persuasion abilities.
Customer service orientation.
Attention to detail and accuracy.
Ability to maintain confidentiality and professionalism.
Basic analytical and problem-solving skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Ability to work under pressure and meet performance targets.
Good report-writing and record-management skills.
High integrity and ethical standards.
QUALIFICATIONS & EXPERIENCE
- Business Degree.
- Proficiency in computer applications.
WHAT THE INTERN WILL GAIN
- Hands-on experience in retail banking collections and credit risk management.
- Exposure to loan portfolio monitoring and arrears management processes.
- Training in customer engagement, negotiation, and debt recovery techniques.
- Understanding of banking regulations and collections compliance requirements in Kenya.
- Opportunity to develop analytical, communication, and stakeholder management skills.
Skills
Competencies
... many empty h3 tags ...Education
Closing Date
22 June 2026 , 23:59The Old Mutual Story!
We need to extract text nodes, preserving spaces. Let's manually extract. I'll go through line by line, capturing text. 1. First p:Lets Write Africa's Story Together!
Text: "Lets Write Africa's Story Together! " (note trailing space after exclamation inside span? Actually there is a space before closing . The span contains Lets Write Africa's Story Together! then a space. So text: "Lets Write Africa's Story Together! " (including trailing space). We'll keep that. 2. Second p:Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Text: "Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this." (no trailing space). 3. Empty p: "". 4. Empty p: "". 5. Empty p: "". 6.Job Description
Text: "Job Description" 7. Empty p: "". 8. Empty p: "". 9. Then we have: "A Temporary employee in the Rest of Africa business." This appears not wrapped in a p? Actually it's raw text after the empty p's. So we need to capture that as a paragraph. Thus text: "A Temporary employee in the Rest of Africa business." 10. Then several empty p's. 11.JOB SUMMARY
Text: "JOB SUMMARY" 12.Working closely with the Assistant Manager Collections, the job holder will ensure that ALL digital loans approved and disbursed are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to prompt non-repayment and support Bank to minimize risks. He/she will have specific emphasis on Collection of 1-30 DPD loans with the main aim of ensuring minimal provisions and lowest graduation to NPL.
Text: "Working closely with the Assistant Manager Collections, the job holder will ensure that ALL digital loans approved and disbursed are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to prompt non-repayment and support Bank to minimize risks. He/she will have specific emphasis on Collection of 1-30 DPD loans with the main aim of ensuring minimal provisions and lowest graduation to NPL." 13.KEY TASKS AND RESPONSIBILITIES
Text: "KEY TASKS AND RESPONSIBILITIES " plus maybe a zero-width space? There's a which is a zero-width space? Actually Unicode U+200B zero width space. We must preserve it? The instruction says preserve ALL original content word-for-word. That includes that zero-width space character. However, we are outputting HTML; we can keep the character as is. It's invisible but we should keep it. We'll include it after the text. So text: "KEY TASKS AND RESPONSIBILITIES" (with zero-width space). We'll keep as is. 14.KEY MEASURABLE GOALS
Text: "KEY MEASURABLE GOALS" 15. Then ul with li items each containing...
. We need to preserve the text inside each li's p. List items: - "Number of customer contacts made per day." - "Promise-to-pay conversion rate and Promise-kept rate." - "Reduction of accounts progressing into higher delinquency buckets." - "Accuracy and completeness of account records." - "Compliance with collection procedures and quality standards." Note each li has awrapper; we will convert to
KEY RESPONSIBILITIES
Text: "KEY RESPONSIBILITIES " (note trailing space after responsibilities before closing ? Actually there is a space before . So text includes trailing space. 18. Then ul with li items each containing...
. List items: - "Contact customers with overdue loan repayments through phone calls, SMS, email, and other approved communication channels." - "Supporting coordination with EDC partners on Digi Loan recovery activities." - "Timely updates of loan balances for the portfolio under EDC." - "Preparing daily, weekly, and monthly Digi Loan collections reports." - "Monitoring and tracking DPD 1–6 accounts for early intervention in terms of SMS, Calls and emails." - "Identifying anomalies in the Digi Loan portfolio before the accounts are due for outsource." - "Updating collection performance trackers and dashboards." - "Assisting in reconciliation of recovery data between internal systems and outsourced agents." - "Supporting ad hoc analysis on Digi Loan portfolio performance trends." 19.SKILLS, KNOWLEDGE & COMPETENCIES
Text: "SKILLS, KNOWLEDGE & COMPETENCIES" (note the & becomes & in text). Actually the original HTML had & which decodes to &. So we should output "&". The instruction: preserve original content word-for-word. The original content after decoding is "SKILLS, KNOWLEDGE & COMPETENCIES". We'll output that. 20. Then ul with li items each containing...
. Need to preserve inner text including any trailing spaces inside span. List items: - "Strong communication and interpersonal skills. " (note trailing space after period inside span) - "Good negotiation and persuasion abilities. " (trailing space) - "Customer service orientation. " (trailing space) - "Attention to detail and accuracy. " (trailing space) - "Ability to maintain confidentiality and professionalism. " (trailing space) - "Basic analytical and problem-solving skills. " (trailing space) - "Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). " (trailing space) - "Ability to work under pressure and meet performance targets. " (trailing space) - "Good report-writing and record-management skills. " (trailing space) - "High integrity and ethical standards." (no trailing space? Actually there is no space after period before closing . So text: "High integrity and ethical standards." 21.QUALIFICATIONS & EXPERIENCE
Text: "QUALIFICATIONS & EXPERIENCE" 22. ul with li: - "Business Degree." - "Proficiency in computer applications." 23.WHAT THE INTERN WILL GAIN
Text: "WHAT THE INTERN WILL GAIN" 24. ul with li: - "Hands-on experience in retail banking collections and credit risk management." - "" (empty li) - "Exposure to loan portfolio monitoring and arrears management processes." - "Training in customer engagement, negotiation, and debt recovery techniques." - "Understanding of banking regulations and collections compliance requirements in Kenya." - "Opportunity to develop analytical, communication, and stakeholder management skills." Note there is an empty li (second item). We must preserve it as an empty(non-breaking space). The text is a non-breaking space character (U+00A0). We must preserve it. So a paragraph containing a single NBSP. 28. empty. 29.
Skills
Text: "Skills" 30. Several empty p's. 31.Competencies
Text: "Competencies" 32. Many empty h3 tags (ignore, they produce no text). 33. Several empty p's. 34.Education
Text: "Education" 35. Several empty p's. 36.Closing Date
Text: "Closing Date" 37. Several empty p's. 38. Then text: "22 June 2026 , 23:59" (note there is a space before comma? Actually "22 June 2026 , 23:59": there is a space before comma. We must preserve that exactly. 39. Then empty p's. 40.The Old Mutual Story!
Text: "The Old Mutual Story!" (note italic and bold but text same). No extra spaces. Now we need to wrap paragraphs in, section headers in
. The instruction: Use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we need to decide which text constitutes a section header. Likely the bolded labels like "Job Description", "JOB SUMMARY", "KEY TASKS AND RESPONSIBILITIES", "KEY MEASURABLE GOALS", "KEY RESPONSIBILITIES", "SKILLS, KNOWLEDGE & COMPETENCIES", "QUALIFICATIONS & EXPERIENCE", "WHAT THE INTERN WILL GAIN", "Skills", "Competencies", "Education", "Closing Date". Also maybe "Lets Write Africa's Story Together!" and "Old Mutual is a firm believer..." could be introductory paragraphs.
We must not add or remove content. So we need to keep those texts exactly, but wrap them in appropriate tags: either
for intro paragraphs,
for section headers.
We need to decide which are section headers. The instruction says use for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role
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