DEBT COLLECTOR

The Debt Collector shall be responsible for ensuring timely collection of outstanding payments from clients, maintaining positive client relationships, and supporting the company’s cash flow objectives through effective debt recovery processes. Follow up on overdue accounts through phone calls, emails, and physical visits where necessary. Ensure timely collection of outstanding debts in line with company credit policies and procedures. Maintain accurate and up-to-date records of all collection activities and customer communications. Prepare daily, weekly, and monthly debt collection reports for Management review. Reconcile customer accounts and resolve payment discrepancies. Engage clients professionally while negotiating payment arrangements and recovery plans. Escalate unresolved or long-outstanding debts to Management for further action. Work closely with the Finance Department to monitor debtor balances and payment trends. Ensure confidentiality and professionalism when handling company and client information. Perform any other duties assigned by Management within the scope of the role.