Job Description
Job Description
The Camp Manager will be responsible for the overall management, performance, and operations of the camp, ensuring delivery of an exceptional guest experience, strong team leadership, effective financial control, and full compliance with African Parks standards and conservation principles. The Camp Manager will oversee the day-to-day running of the camp, ensure exceptional guest experience from arrival to departure, host and engage with guests, maintain a balance between service and privacy, handle and resolve guest complaints promptly and professionally, ensure high standards of cleanliness, presentation, and service across the camp, oversee guest activities and ensure coordination with guiding and operations teams. The Camp Manager will also lead, manage, and motivate all camp staff, allocate duties and supervise performance across departments, ensure staff adherence to policies, SOPs, and safety standards, identify training needs and support staff development, promote a positive team culture aligned with African Parks values, manage camp budgets and ensure cost control, oversee procurement, stock management, and inventory systems, implement controls to minimize wastage, theft, and misuse of resources, ensure accurate record keeping and reporting, oversee camp maintenance and infrastructure upkeep, ensure all camp equipment, vehicles, and systems are functional and well maintained, coordinate repairs and maintenance in a timely manner, manage logistics related to supplies, fuel, and camp operations, ensure the safety and security of guests, staff, and camp property, implement and monitor safety procedures, including night security, ensure compliance with health and safety standards, respond effectively to emergencies, ensure camp operations align with conservation and environmental guidelines, promote eco-friendly practices including waste management and responsible resource use, ensure respect for wildlife and surrounding ecosystems, support conservation messaging to guests, prepare and submit regular operational reports, maintain proper documentation of camp activities, stock, and incidents, liaise with Park Management and other departments, ensure compliance with internal policies and procedures, and build key relationships with Tourism Manager, Park Manager and Park Management Unit (PMU), Operations, Finance, and HR Teams, and External suppliers and service providers.
Responsibilities
- The Camp Manager will also possess practical, hands-on, and adaptable skills, strong leadership and accountability, professional with a positive attitude and sense of initiative, ability to work under pressure in remote environments, strong interpersonal and cultural awareness, results-oriented with attention to detail, minimum 5 years’ experience in managing a safari camp or similar hospitality environment, experience working in remote locations, strong leadership and people management skills, excellent planning and organizational skills, financial management and stock control experience, strong problem-solving ability and initiative, good communication and interpersonal skills, computer literate, and fluent in English (Lozi will be an added advantage).
Requirements
- minimum 5 years’ experience in managing a safari camp or similar hospitality environment
- experience working in remote locations
- strong leadership and people management skills
- excellent planning and organizational skills
- financial management and stock control experience
- strong problem-solving ability and initiative
- good communication and interpersonal skills
- computer literate
- fluent in English (Lozi will be an added advantage)
How to Apply
Interested and qualified candidates must submit their CV with a cover letter describing their suitability for the role. All applicants must include at least 2 contactable references, certified copies of NRC, and relevant Qualifications. To apply for this position, click on this Link by 12th May 2026.
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