NR

Area Operations Manager Kenya Kakuma (Internal Recruitment)

Full-time Turkana County, Kenya, KE
Posted 1 hour, 35 minutes ago 17 views 0 applications

Job Description

<p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><strong>Background:</strong></span></span></p><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">The Area Operations Manager position is a senior leadership role within NRC’s field structure, responsible for overseeing operational delivery and ensuring alignment with country-level strategies. Positioned at the intersection of programme implementation and support services, the role provides direct management of area office operations, enabling effective coordination between field teams and the Country Office.</span></span></p><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">This is an established area of work for NRC, reflecting the organisation’s commitment to maintaining high-quality, compliant, and cost</span></span><span style="font-family: &quot;Cambria Math&quot;, serif;"><span style="font-size: 10.5pt;">‑</span></span><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">effective programming in complex contexts. The role operates at a strategic level, representing the area within the Country Management Group and leading the Area Management Group, while also ensuring that operational bottlenecks are addressed and risks escalated appropriately. It provides guidance and support to a large team, ensuring that NRC’s Duty of Care, accountability standards, and programme objectives are consistently upheld across the designated area of operations.</span></span></p><p style="line-height: normal; margin-bottom: 0in; text-align: justify;">&nbsp;</p><p style="text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt; line-height: 107%;"><strong>What you will do:</strong></span></span></p><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">The Area Operations Manager leads the day-to-day operational oversight of the designated Area Office by coordinating programme implementation and ensuring compliant, high-quality support services. The role drives for the achievement of key programme objectives, addressing operational bottlenecks, maintains the area delivery of services, and escalates risks to country leadership to ensure high quality and cost-effective programme/project implementation within the area operations.</span></span></p><p style="line-height: normal; margin-bottom: 0in; text-align: justify;">&nbsp;</p><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><u>General Responsibilities:</u></span></span></p><ol style="padding-left: 24px;"><li class="ortl-align-justify"><p style="line-height: normal; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Line management responsibilities for directly reporting staff. This includes the:</span></span></p><ul style="list-style-type: circle;"><li class="ortl-align-justify"><p style="line-height: normal; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff’s achievement.&nbsp;</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Responsible for key processes as workforce planning, recruitment, staff induction and development and ensure Duty of Care for own staff.</span></span></p></li></ul></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Act a member of the Country Management Group (CMG) representing the area of operations and chair the Area Management Group.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Collaborate with the programme unit at the country office to ensure that area-specifics are embedded in the core competencies and country strategy and Plan of Action.&nbsp;</span></span><span style="color: black; font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Support the development of concept notes, project proposals and budget development to scale-up response activities</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Contribute to the development and monitor area office budget, donor proposals and reports, in compliance with contractual commitments and global guidelines.</span></span></p></li></ol><p style="line-height: normal; margin-bottom: 0in; text-align: justify;">&nbsp;</p><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><u>Specific responsibilities:</u></span></span></p><ul style="list-style-type: disc; padding-left: 24px;"><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify; vertical-align: baseline;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Organise grants opening and closure meetings for the area office in coordination with the country office programme and support relevant staff.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify; vertical-align: baseline;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Represent the organisation externally at the local level in the area and build professional networks to promote NRC as delegated by the Country Director.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify; vertical-align: baseline;"><span style="color: black; font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Contribute to assessments for new areas of operation, outline possible areas of intervention and develop program strategies for implementation in relevant area.&nbsp;</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify; vertical-align: baseline;"><span style="color: black; font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">With the support of the Country Office management teams, contextualize, adapt and implement SOPs and procedures to ensure the effective provision of assistance within designated area.</span></span><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">&nbsp;</span></span></p><p style="line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in; text-align: justify; vertical-align: baseline;">&nbsp;</p></li></ul><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><u>Please refer to the&nbsp;</u></span></span><a target="_blank" rel="noopener noreferrer" href="https://norwegianrefugeecouncil.sharepoint.com/:w:/s/JDsforNRCPeople/IQDV_-WYRJ-eQ7E7Fr4tq5nvAVHH1w691jGXydZq62X9L-Y?e=48wujA"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Job Description</span></span></a><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><u> to read all the roles and responsibilities as the above ones mentioned are just a snapshot.&nbsp;</u></span></span></p><p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><strong>What you will bring:</strong></span></span></p><ol><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><strong>Generic professional competencies:&nbsp;</strong></span></span></p></li></ol><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Minimum 3 years of experience in a Senior Project and team Management role, preferably within a humanitarian/recovery context.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Bachelor's degree in political sciences, Social Studies, Business Administration, or any other relevant field.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Fluency in English, both written and verbal.</span></span></p></li></ul><p style="line-height: normal; margin-bottom: 0in; text-align: justify;">&nbsp;</p><ol start="2"><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><strong>Context-Related Skills, Knowledge, and Experience:</strong></span></span></p></li></ol><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Experience in implementing and managing cash-based interventions and market-based programmes.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Knowledge of the context.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Experience with start-up, exit or similar.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Good knowledge of (local language if different from English) is an advantage.</span></span></p></li><li class="ortl-align-justify"><p style="line-height: normal; margin-bottom: 0in; text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Experience with start-up, exit or similar.</span></span></p></li></ul><p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><strong>What we offer:</strong></span></span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Duty station: Kakuma, Kenya.&nbsp;</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Contract:&nbsp;</span></span><span style="color: black; font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Fixed Term</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="color: black; font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Travel: 30%</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Salary/benefits: grade 9 on NRC’s <strong>national contract.&nbsp;</strong></span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p></li></ul><p style="background-color: white; line-height: normal; text-align: justify;"><a target="_blank" rel="noopener noreferrer" href="https://www.nrc.no/career/what-we-offer/"><span style="color: blue; font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Find out more about the benefits of working for NRC</span></span></a></p><p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Important information about the application process</span></span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><i><span style="font-size: 10.5pt;">For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.</span></i></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Applicants who do not fill in the required information will not be considered for the role.&nbsp;</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Submit your application and CV in English, taking care to attach your latest CV.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Mandatory to submit the below when applying:</span></span></p><ul><li class="ortl-align-justify"><p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><strong>Your most updated English CV and remove all previous outdated CVs.&nbsp;</strong></span></span></p></li><li class="ortl-align-justify"><p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><strong>Your updated Cover Letter.</strong></span></span></p></li><li class="ortl-align-justify"><p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: black; font-family: &quot;Calibri Light&quot;, sans-serif;"><span lang="EN-GB" style="font-size: 10.5pt;"><strong>Do not attach certificates or any other documents apart from the two mentioned above.&nbsp;</strong></span></span></p></li><li class="ortl-align-justify"><p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: black; font-family: &quot;Calibri Light&quot;, sans-serif;"><span lang="EN-GB" style="font-size: 10.5pt;"><strong>Incomplete applications will not be considered.&nbsp;</strong></span></span></p></li></ul></li><li class="ortl-align-justify"><p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><strong>This position is only open for NRC’s internal candidates.&nbsp;</strong></span></span></p></li><li class="ortl-align-justify"><p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><strong>This position is open for candidates who have the legal right to work form Kenya. NRC will not sponsor work permits nor visa as the position is national.&nbsp;</strong></span></span></p></li><li class="ortl-align-justify"><p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><strong>Female candidates are highly encouraged to apply.&nbsp;</strong></span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">We receive many applications for each vacant position and so only shortlisted candidates will be contacted.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">If you have any questions about this role, please email&nbsp;</span></span><a href="mailto:esa.recruitment@nrc.no"><span style="color: black; font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><strong>esa.recruitment@nrc.no</strong></span></span></a><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><strong>&nbsp;</strong>with the job title as the subject line.</span></span></p></li></ul><p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;"><strong>Why NRC?</strong></span></span></p><p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p><p style="background-color: white; line-height: normal; text-align: justify;"><a target="_blank" rel="noopener noreferrer" href="https://vimeo.com/736782633"><span style="color: blue; font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">Watch this short video</span></span></a><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">&nbsp;to see NRC in action.</span></span></p><p style="background-color: white; line-height: normal; text-align: justify;"><span style="color: rgb(51, 51, 51); font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p><ul style="list-style-type: disc;"><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">do demanding and professional work, often in challenging contexts.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">join a work culture that empowers every employee to share ideas and take responsibility.</span></span></p></li><li class="ortl-align-justify"><p style="text-align: justify;"><span style="font-family: &quot;Calibri Light&quot;, sans-serif;"><span style="font-size: 10.5pt;">be part of a welcoming and supportive community committed to human dignity.</span></span></p></li></ul>

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