Administrative Officer

Key Responsibilities

Quotations & Client Management

• Prepare and issue detailed quotations based on client requirements
• Respond to client inquiries and service requests in a timely manner
• Maintain records of quotations and client engagements
• Support pricing decisions in coordination with management

Invoicing & Billing

• Prepare and issue accurate invoices to clients promptly
• Monitor payments and follow up on outstanding balances
• Maintain proper invoicing records and reconciliation reports
• Address and resolve client billing queries

Bookkeeping & Financial Administration

• Record daily financial transactions
• Maintain accurate and up-to-date financial records
• Assist with bank reconciliations and financial reporting
• Organize and maintain financial documents and receipts

Staff Administration

• Facilitate onboarding and orientation processes
• Create and maintain staff records
• Register and manage maid profiles on the company app/system
• Ensure compliance with company policies and statutory requirements

Staff Scheduling & Assignment

• Monitor incoming client bookings on the company app
• Assign available and suitable maids to client requests promptly
• Ensure optimal allocation of staff based on location, availability, and skillset
• Communicate assignments clearly to maids and confirm attendance
• Track job completion and address any service delivery issues
• Maintain accurate scheduling and assignment records

General Administration

• Maintain office files, records, and correspondence
• Provide administrative support to management and operations
• Coordinate internal communication and scheduling
• Manage office supplies and administrative logistics

Qualifications & Experience

• Diploma in Business Administration, Accounting, or related field
• Minimum of 2 years’ experience in administration, bookkeeping, or operations
• Experience in service delivery or app-based operations is an added advantage

Key Skills & Competencies

• Strong organizational and multitasking abilities
• Good numerical and bookkeeping skills
• Proficiency in Microsoft Office (especially Excel) and basic accounting tools
• Ability to work with mobile or web-based applications
• Strong communication and customer service skills
• Attention to detail and problem-solving ability

How to Apply

Direct Apply